![]() When the Accessories setting is off, you may need to unlock your device to connect accessories.Īdministrators can control the Accessories setting on supervised devices using Apple Configurator or mobile device management. In Settings, go to Face ID & Passcode or Touch ID & Passcode, and turn on Accessories under Allow Access When Locked. If you don’t connect to accessories regularly, you might need to turn on this setting manually. If you already have MultisiteManager v9.x installed and want to upgrade it to the latest BackupAssist v8 release, you can run this version over your existing version 8 installation. For example, if you use a USB assistive device to enter your passcode on your locked iPhone, many assistive devices automatically turn on the setting to allow USB devices the first time they’re connected. You can allow your iPhone, iPad or iPod touch to always access accessories. Allow access to USB, Thunderbolt and other accessories ![]() Then unlock your device and reconnect the accessory.Įven if you don’t unlock your iPhone, iPad or iPod touch, your device still charges as usual when it’s connected to a USB power adapter. If the accessory is still not being recognised after you unlock your device, disconnect your device from the accessory. You may also see an alert asking you to unlock your device to use accessories. If you don’t first unlock your passcode-protected device – or you haven’t unlocked and connected it to an accessory within the past hour – your device won’t communicate with the accessory or computer, and in some cases, it may not charge. Once you unlock your device, your accessory remains connected, even if your device is locked again. Smart Connector accessories (such as Smart Keyboard) for iPad You may need to unlock your iPhone, iPad or iPod touch for it to recognise and connect to some accessories: You may need to unlock your passcode-protected iPhone, iPad or iPod touch to connect it to a Mac, PC or accessory. Allow USB and other accessories to connect to your iPhone, iPad or iPod touch
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